Refund policy
Forever Bre — Return & Refund Policy
At Forever Bre, your satisfaction is important to us. We take pride in providing quality fragrances and a luxury shopping experience.
Returns & Exchanges
We accept return requests within 14 days of delivery.
To qualify for a return:
- Fragrances must be unused, unopened, and in their original packaging.
- All original seals must remain intact.
- Proof of purchase is required.
- Customers must contact Forever Bre before sending an item back.
For hygiene and product safety reasons, opened or used fragrances cannot be returned for a change of mind.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery, whenever possible, with your order number and photographs of the issue.
We will review the situation and arrange an appropriate replacement, refund, or other remedy.
Refunds
Once an eligible return is received and inspected, we will notify you of the outcome.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns unless otherwise agreed. Forever Bre will cover reasonable return shipping costs for confirmed incorrect or defective items when required.
Fragrances must only be returned using shipping services authorized to transport them safely.
Cancellations
Please contact us as soon as possible to request a cancellation. Orders that have already shipped cannot be canceled but may qualify for a return under this policy.
Your Consumer Rights
Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.
Thank you for shopping with Forever Bre — where luxury meets timeless elegance.